Decision details

Quarterly Monitoring of Formal Complaints and Compliments - Quarter 4 - January to March 2010

Decision Maker: Executive

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No

Purpose:

To consider a report which provides a view on aspects of the Council’s Formal Complaints Procedure, the compliments recorded during the same period and the Onbudsman Annual Review.

Decision:

RESOLVED that

 

The report on complaints and compliments for the period January to March 2010 be noted.

Report author: A Heighway, Head of Community Services

Publication date: 22/06/2010

Date of decision: 16/06/2010

Decided at meeting: 16/06/2010 - Executive

Accompanying Documents: