Decision details
Benefits Service Improvement Plan - Quarterly Monitoring Report
Decision Maker: Executive, Council
Decision status: Recommendations Approved
Is Key decision?: Yes
Is subject to call in?: No
Purpose:
To advise Members of actual performance during the first quarter on the Improvement Plan.
Decision:
RESOLVED that
1) the report be noted; and
RECOMMENDED that
2)
£15,000 be allocated from General Fund balances
in 2009/10 to provide additional resources within the Benefits
Service, as recommended by the Performance Development Team (PDT),
to improve the recovery of over-allowed Housing Benefit;
and
3)
the cost of
an additional post for this purpose be included in the base budget
from 1 April 2010.
(Officers were requested to provide a supply of leaflets regarding claims for benefits for the Roadshows. Officers were also requested to prepare a press release regarding claims for benefit highlighting the calculator on the Council’s website for those affected by the current economic climate.)
Report author: Head of Finance and Resources
Publication date: 25/09/2009
Date of decision: 22/09/2009
Decided at meeting: 22/09/2009 - Executive
Accompanying Documents:
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