Issue - meetings
Benefits Service Improvement Plan
Meeting: 10/06/2009 - Executive (Item 23)
23 Benefits Service Improvement Plan 
PDF 116 KB
To seek Member’s approval of the Benefits Service Improvement Plan.
(Report attached)
Additional documents:
Decision:
RESOLVED that
the Benefits Services Improvement Plan be approved.
(Officers were asked amend the Action Plan to include contact with Registered Social Landlords (RSLs) in Redditch with a view to negotiating a similar agreement to that concluded with Redditch Co-operative Homes.)
Minutes:
Members received a report which sought approval of an Improvement Plan for the Benefits Service in line with the recommendations made by the Audit Commission following their inspection of the service in February 2009.
Officers were asked amend the Action Plan to include contact with Registered Social Landlords (RSLs) in Redditch with a view to negotiating a similar agreement to that concluded with Redditch Co-operative Homes.
Members congratulated Officers on the work undertaken in the preparation of the Action Plan.
RESOLVED that
the Benefits Services Improvement Plan be approved.