Issue - meetings

The Policy Manager presented the Quarter 3 2025/26 Performance Monitoring Report.

Members were informed that there were thirty two corporate measures in place, aligned to the Council priorities as set out in the Council Plan.

In reviewing the quarterly performance breakdown, it was reported that fourteen measures were rated green, three amber and four red. The unclassified category reflected areas where no targets had been set due to the nature of the data.

It was noted that two new measures had been added for quarter three, which were the number of active environmental enforcement cases and environmental enforcement fixed penalty notices. Members were advised that additional new measures would be incorporated in future iterations of the report.

Following the presentation of the report, Members had detailed discussions and commented on the below points:

• Thanks were expressed to the Policy Manager and the Assistant Director for Corporate Services and Transformation for their work in preparing the report.
• Members welcomed the format of the update, stating that it increased transparency and was easy to understand.
• Members highlighted a number of positive statistics, including: a Council Tax collection rate of 82.52%, an increase in Business Rates collection, a significant reduction in the number of complaints, and a decline in incidents of anti?social behaviour.
• Members were pleased with the progress made overall, while acknowledging that further work was required to address the measures rated red and amber.
• A query was raised regarding data on completed penalties that had been issued by the Worcestershire Regulatory Service (WRS). Officers advised that WRS intended to publish notices and enforcement data on their website so Members and the public would be able to access the figures.

RESOLVED that

1)    The Quarter 3 Performance Report for the period October to December 2025 be noted.