Issue - meetings

To consider a report which provides a view on aspects of the Council’s overall performance and an opportunity to view the Council’s performance for Quarter 3 of the 2009/10 financial year and to comment on it.

(Report attached)

RESOLVED that

the update on key performance indicators for the period ending December 2009 be noted.

(Officers undertook to provide:-

i)          Councillor Hartnett with additional information on the numbers of concessionary journeys per year (ET 015) following the meeting;

ii)         Councillor Anderson with an update on the projected year end figures for the number of working days lost to the local authority due to sickness absence per FTE staff member (BV 012) following the meeting; and

iii)        Councillor MacMillan with additional information on the impact of fraud on Housing Benefits overpayments (BV 079b (iii)) following the meeting.)

The Committee received the latest quarterly report on the Council’s performance against a range of local and national indicators.

It was reported that, generally, the indicators were demonstrating that the Council was performing relatively well. For those areas where targets were not being met recovery plans had been put in place to address under-performance.

Members expressed a particular interest in several of the targets. There was concern once again at the validation of the claims made in respect of concessionary journeys and questions raised around the use of smart card technology by the bus companies concerned.

Levels of detritus were an area where the Council was reported to be failing to meet targets. Members noted that that this may in part be the result of a lack of action by the Highways Authority in maintaining drains and that there were significantly fewer complaints about littering from local residents than had been the case.

Officers undertook to provide:-

i)          Councillor Hartnett with additional information on the numbers of concessionary journeys per year (ET 015) following the meeting;

ii)         Councillor Anderson with an update on the projected year end figures for the number of working days lost to the local authority due to sickness absence per FTE staff member (BV 012) following the meeting; and

iii)        Councillor MacMillan with additional information on the impact of fraud on Housing Benefits overpayments (BV 079b (iii)) following the meeting.

RESOLVED that

the update on key performance indicators for the period ending December 2009 be noted.