Issue - meetings
Quarterly Monitoring of the Benefits Service Improvement Plan - Quarter 2 - July to September 2010
Meeting: 02/12/2010 - Executive (Item 128)
PDF 129 KBTo advise Members of actual performance during Quarter 2 of the Improvement Plan.
(Report attached)
Additional documents:
Decision:
RESOLVED that
the report be noted.
Minutes:
The Committee received a report on the performance of the Benefits service during the second quarter of the improvement plan.
Members were pleased to note the very good performance detailed in the report and that there had been a significant reduction in the number of complaints in this area.
The Committee congratulated Officers on their achievements.
RESOLVED that
the report be noted.