Issue - meetings

To consider the quarterly performance report, showing indicators which have improved, declined or remained static when compared to the same period in the previous financial year.

(Report attached)

Members considered the latest quarterly report for the authority detailing performance up to the end of March 2011.

It was reported that there were only a few areas of significant concern which were discussed at paragraph 3.8 of the report. In response to the increase in the number of working days lost due to sickness absence a Corporate Sickness Working Group had been established. The drop in recovery rates for housing benefits overpayments appeared to Officers to reflect the imposition of an unrealistic target at the start of the year whereas the increase in the numbers of violent offences was to be seen in the context of low absolute figures.

The Committee sought clarification on a number of specific indicators. In respect of swimming usage, the numbers of visits to leisure centres and the apparent anomalies that these corresponding figures threw up, Officers undertook to provide Members with additional information following the meeting.

RESOLVED that

the update on key performance indicators for the period ending 31st March 2011 be noted.