To consider details of customer feedback data for the third quarter of 2013/14, along with transactional data relating to the Customer Service Centre.
Decision type: Non-key
Decision status: Recommendations Approved
Wards affected: (All Wards);
Notice of proposed decision first published: 27/01/2014
Decision due: 11 Mar 2014 by Executive
Lead member: Councillor John Fisher john.fisher@redditchbc.gov.uk
Lead director: Exec Director (Finance and Corporate Resources)
Department: Finance and Corporate Resources Directorate
Contact: Head of Customer Access and Financial Support, Head of Customer Access and Financial Support 01527 881241 Email: amanda.dewarr@redditchbc.gov.uk Tel: 01527 64252 ext 3177.