Issue details

Complaints Policy - Review

To consider a review of the Council’s Complaints Policy.

Decision type: Key

Decision status: Recommendations Approved

Wards affected: (No Specific Ward Relevance);

Decision due: 16 Sep 2009 by Executive

Decision due: 26 Oct 2009 by Council

Lead member: Councillor Michael Braley michael.braley@redditchbc.gov.uk

Lead director: Director of Housing, Leisure and Customer Services

Department: Housing, Leisure & Customer Service Directorate

Contact: Jane Smith, Head of Customer & IT Services Email: jane.smith@redditchbc.gov.uk Tel: 01527 64252 ext 3000.

Consultees

Relevant Officers

Decisions

Agenda items

Documents

  • Background Papers: none specified