To consider a report which provides a view on aspects of the Council’s Formal Complaints Procedure, the compliments recorded during the same period and the Ombudsman ‘Annual Review 2008/09.
Decision type: Key
Decision status: Recommendations Approved
Decision due: 10 Mar 2010 by Executive
Lead member: Councillor Michael Braley michael.braley@redditchbc.gov.uk
Lead director: H Bennett - Director of Policy, Performance and Partnerships
Department: Policy, Performance and Partnerships Directorate
Contact: A Heighway, Head of Community Services Email: a.heighway@bromsgroveandredditch.gov.uk Tel: 01527 64252 ext 3122.
Consultees
Relevant Officers