To consider a report which provides a view on aspects of the council’s Formal Complaints Procedure, the compliments recorded during the same period and the Ombudsman Annual Review.
(Non-Key Decision)
Decision type: Non-key
Decision status: Recommendations Approved
Wards affected: (No Specific Ward Relevance);
Decision due: 8 Sep 2010 by Executive
Lead member: Councillor Michael Braley michael.braley@redditchbc.gov.uk
Lead director: J Pickering - Exec Director (Finance and Corporate Resources)
Department: Leisure, Culture, Environment & Community Services and Deputy Chief Executive's Directorate
Contact: J Pickering - Exec Director (Finance and Corporate Resources) Email: j.pickering@bromsgrove.gov.uk Tel: 01527 881207.
Consultees
Relevant Officers