To seek approval of the Customer Experience Strategy.
Decision type: Non-key
Decision status: Recommendations Approved
Wards affected: (No Specific Ward Relevance);
Decision due: 12 Jan 2011 by Executive
Lead member: Councillor Michael Braley michael.braley@redditchbc.gov.uk
Lead director: J Pickering - Exec Director (Finance and Corporate Resources)
Department: Finance and Corporate Resources Directorate
Contact: A de Warr, Head of Customer Access and Financial Support, Head of Customer Access and Financial Support Email: amanda.dewarr@redditchbc.gov.uk Tel: 01527 64252 ext 3177.
Consultees
Relevant Officers, Customers via Web Consultation.
Consultation Period or Dates: Ongoing
Decisions to be made in partnership with: N/A