Issue details

Customer Experience Strategy

To seek approval of the Customer Experience Strategy.

Decision type: Non-key

Decision status: Recommendations Approved

Wards affected: (No Specific Ward Relevance);

Decision due: 12 Jan 2011 by Executive

Lead member: Councillor Michael Braley michael.braley@redditchbc.gov.uk

Lead director: J Pickering - Exec Director (Finance and Corporate Resources)

Department: Finance and Corporate Resources Directorate

Contact: A de Warr, Head of Customer Access and Financial Support, Head of Customer Access and Financial Support Email: amanda.dewarr@redditchbc.gov.uk Tel: 01527 64252 ext 3177.

Consultees

Relevant Officers, Customers via Web Consultation.

Consultation Period or Dates: Ongoing

Decisions to be made in partnership with: N/A

Decisions

Agenda items

Documents

  • None specified.