To consider a report which provides a quarterly update on Formal Complaints and Compliments received by the Council.
Decision type: Non-key
Decision status: Recommendations Approved
Wards affected: (No Specific Ward Relevance);
Decision due: 21 Jun 2011 by Executive
Lead member: Councillor Michael Braley michael.braley@redditchbc.gov.uk
Lead director: J Pickering - Exec Director (Finance and Corporate Resources)
Department: Finance and Corporate Resources Directorate
Contact: Amanda Singleton, Head of Customer Access and Financial Support Email: a.singleton@bromsgroveandredditch.gov.uk Tel: 01527 64252.