Officers presented
information on the Housing Priority performance
figures. Members were informed that
that it was standard practice to set performance targets three
years in advance and to review them on a yearly basis. Officers explained that they had failed to review
these figures for the current year but were intending to do so in
future years. Officers explained that
action plans for Officers had been put in place to help address
performance issues.
Officers explained, in
relation to indicator BV183b, that the
number of families in bed and breakfast accommodation had fallen by
50 per cent. Members were informed that
this reduction in numbers corresponded with the Government’s
target to reduce use of bed and breakfast accommodation for
families. However, Officers explained
that consequently the number of families placed in hostel
accommodation had risen, which was reflected in the figures
presented to Members. Members were
informed that a first stage report regarding the issue of temporary
living accommodation had been produced for the consideration of the
Executive Committee.
Members discussed
indicator BV212, relating to average re-let times for dwellings in
the financial year. Officers clarified
the performance data for this indicator, explaining that the third
quarter outturns totalled 28.39 days with an accumulative total of
36 days. Officers informed Members that
this figure was below target.
Members queried the
reasons for the increase in eviction rates. Officers explained that this was due to the
previous period where fewer evictions had taken place due to the
impact of tolerated trespass regulations. Members queried whether evictees were charged for
repairs to their properties. Officers
confirmed that evictees were charged.
Officers explained there had been a recent problem with tenants
leaving properties in a poor state of repair. Members questioned whether it would be possible to
carry out spot checks on tenants’ homes to counteract this
problem. Officers explained that this
action would be difficult to undertake due to the large size of the
Council housing stock.
Members discussed the
low take up of sheltered housing and questioned whether it would be
possible to sell this type of accommodation. Officers noted that the issue was being considered
and that a sheltered housing strategy was being produced by
Officers.
Officers explained
that the loss of data referred to in relation to LIB231 was not
caused by the loss of personal details but was rather due to the
computerised system crashing and the data needing to be
re-loaded. Members were informed that
the work and time needed to recover this system had a knock on
effect on the performance for the year 2006/07 which had then
impacted on the performance for the beginning of
2007/08. Therefore, the target for this
indicator had not been met.
Officers reported that
the Council had exceeded its target performance for indicators
HH13, HH17 and HH18 relating to the care and repair service and
repairs and maintenance services.
Officers explained that there have been problems with customers not
keeping to their appointments for repairs. Members were informed that in ...
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