Issue - decisions

Benefits Service Improvement Plan - Quarterly Monitoring Report

25/09/2009 - Benefits Service Improvement Plan - Quarterly Monitoring Report

RESOLVED that

 

1)         the report be noted; and

 

RECOMMENDED that

 

2)                 £15,000 be allocated from General Fund balances in 2009/10 to provide additional resources within the Benefits Service, as recommended by the Performance Development Team (PDT), to improve the recovery of over-allowed Housing Benefit; and

3)                 the cost of an additional post for this purpose be included in the base budget from 1 April 2010.

(Officers were requested to provide a supply of leaflets regarding claims for benefits for the Roadshows.  Officers were also requested to prepare a press release regarding claims for benefit highlighting the calculator on the Council’s website for those affected by the current economic climate.)